Home Page › Forums › Discussions › General independent garage chat › Kwik Fit customer crashes after technician failed to shut bonnet properly
- This topic has 7 replies, 1 voice, and was last updated 4 years, 1 month ago by ALISON.
-
AuthorPosts
-
Mike Ruff, GW editorKeymaster
Kwik Fit has has paid out thousands of pounds to a driver who crashed at 70mph after its technicians failed to shut his bonnet properly. Aidan Spence
[See the full post at: Kwik Fit customer crashes after technician failed to shut bonnet properly]Anthony RoeGuestYou cant get better than a quick fit fitter were the boys to trust, Ha ha wouldent give you a chocklate fireguard to fix
Jackie SedgbeerGuestI didn’t think they opened bonnets when doing an MOT!! and if I am right, why did they open the bonnet? and if they didn’t why was it their fault that the bonnet opened?
Ken AshtonGuestThis has happened many times – A bonnet warning light wouldn’t cost much to build in at manufacturing level . The bonnet catch is a two stage affair – shouldn’t it be checked as a testable item ?
PaulGuestJackie s maybe they were doing repairs to get t through its mot, for example changing a bulb.
If it wasnt proved they were at fault nothing woukd have been paid out.TomGuestWe only get one side of the story.. in my experience the secondary bonnet catch is more prone to sticking and experienced testers will usually free them off so that if the primary bonnet catch were to fail then the secondary catch will hold the bonnet, I would like to think the tester advised the customer of this or atleast told his manager to pass on to customer as the bonnet can only hit the windscreen if the secondary catch fails too. Whether that got passed on is another question.. would be nice to have all the information.
Jeremy PowellGuestI am a MOT TESTER, yes we open bonnets as part of a mot! Have a read of the manual available online. Section 3.1 field of vision. “You must inspect bonnet catches on vehicles with a bonnet, which would obscure the driver’s view of the road if opened. The inspection is only for primary catches – those that hold the bonnet fully closed. Secondary safety catches are not part of the inspection” did the bonnet close and secure at the time of test? Yes, otherwise it would have failed the MOT test. Not the testers fault…
ALISONGuestI think vehicle technicians are seriously undervalued and mostly underpaid. The work carried out on MOT, repairs and maintenance are so important to your safety and this fact is never appreciated. We are all human and human error happens and maybe we should value technicians more and not criticise them so much.
-
AuthorPosts