Federal-Mogul announces MOOG customer support programme

Updates include how-to videos and product competitor tests

Federal-Mogul announces MOOG customer support programme
The new MOOG customer support programme includes a video with tips for wheel alignment.

Regular technical updates will be made throughout the year and will be available online

The first major updates include two ‘how to’ videos on ball joint installation and wheel alignment and the results of competitor tests.

“Offering OE-quality products to our customers always needs to be accomplished by providing high-level customer support and service,” said Paul Tersi, brand manager chassis parts, Federal-Mogul Motorparts, EMEA.

The first instalment of MOOG’s programme includes two videos.

The first covers a ‘how to’ installation guide and product improvements for ball joints, including insight on how to avoid abrasive wear and corrosion, while the second video informs viewers of tips for wheel alignment.

 

 

Both videos can be found on the company’s MOOG Parts EMEA YouTube channel.

A syllabus of virtual training modules, which supports career and skills development, is available here.

MOOG’s programme also offers comparative information on vehicle components through its own testing.

The importance of different mechanical characteristics of vehicle components to durability and driving comfort is explained, followed with a competitive test.

In this instalment, the brand explains its link stabiliser (FD-LS-0090) for popular Ford models.

MOOG will continue to produce technical support materials for technicians throughout the year.

For more information about the first update, contact your local distributor or click ‘more details’ below.

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