Autoelectro launches new part identification initiative on WhatsApp

Autoelectro experts help motor factors identify parts

Autoelectro launches new part identification initiative on WhatsApp

Autoelectro is encouraging motor factors to take advantage of a simple but effective tool if they are struggling to identify an alternator or starter motor – by sending images of the parts to the rotating electrics specialist on WhatsApp!

On receipt of the images, an Autoelectro expert will be able to help by identifying the part in question, along with answers any questions the motor factor may have.

If the member of staff doesn’t have WhatsApp, they can still send the images either by text message or by e-mailing [email protected].

How does it work?

  1. Autoelectro advises the user to take a minimum of three photographs; the images need to be taken square-on and include front, side and back of the alternator or starter motor
  2. The individual composes a message that includes business name, contact name and information related to the part, such as original equipment number, application detail or engine manufacturer, if known
  3. Send the message and images to +44 7972 804336
  4. One of Autoelectro’s experts will give that person a call within 30 minutes of receipt

The leaflets are free to download from the Autoelectro website but the factor must be a website account holder and logged in to do so. Registering is quick, easy and free.

Autoelectro UK Sales Manager, Nick Hood, who has started to communicate this initiative to motor factors in the field, has received encouraging feedback.

He said: “This is another illustration of how Autoelectro is using its pedigree to the advantage of the motor factor.

“We hope our customers will pin up these posters inside their branch, as it will strengthen the confidence and communication between themselves and customer.”

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