Textar helping garages improve customer loyalty

Company recommending further checks to customer vehicles at garages

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: The new brochure will be available to download free of charge on the Textar website

Brake brand, Textar, is assisting garages with retaining customers by recommending additional checks take place when their vehicles are in the garage.

As the weather changes during the transition from winter to spring, more customers are visiting garages with tyre related queries and issues.

If work needs to be carried out, Textar recommends that mechanics offer further checks, including a diagnosis on the condition of brakes pads and wear, to ensure a reliable, full-service check-up is offered to all customers.

Offering this service ensures customers are aware of your garage going above and beyond to ensure their safety on the roads.

Textar ensuring your garage has a spring in its step

This is part of Textar’s spring check-up campaign, with TMD Friction, the global manufacturing behind the Textar brand, identifying an influx in the number of cars visiting garages as the winter weather concludes.

The spring check-up campaign includes posters and a brochure that details 10 important tips for correct vehicle maintenance and preparation for the spring and summer following months of harsh weather and driving conditions.

A 16-page brochure will be available to download free of charge on the Textar website; it will cover when your customers should check lights, fluid levels, brakes, tyres, wiper blades, battery, and exhaust pipes.

“The feedback we received regarding the spring check-up campaign last year was very positive,” said Nick Hayes, UK sales manager at TMD Friction.

“Advising that garages offer these additional checks during any wheel related maintenance means the customer receives peace of mind they’re in safe hands.

“With vehicles needing constant check-ups and regular maintenance work, this loyalty can help a garage strive.

“We’re proud to be enforcing that positive experience when customers come for something as simple as a tyre change.”

You can find out more about Textar’s recommendations by following the ‘more details’ link below.

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