Video: Garages encouraged to offer ‘proactive battery checks’

Batteries are failing due to extended downtime period during in lockdown

Video: Garages encouraged to offer ‘proactive battery checks’

Battery experts at VARTA are encouraging workshops to extend a service to their local community by ensuring batteries are well-monitored throughout the coming days, weeks and months.

UK road traffic has fallen by as much as 75 per cent in some areas of the UK, according to automotive market research experts GiPA.

A VARTA spokesperson said: “In these tough times, customer service and retention is key and batteries – as a live product that have been subject to neglect over the past few weeks – should be placed at the heart of the workshop business, and is worthy of focus in order to give customers peace of mind.

“With the increased practise of home-working and the new stay-at-home routine, and with few or no visits to family or friends, road traffic has fallen massively throughout the UK and Ireland, and for many people come to a complete standstill due to social distancing restrictions.”

To help both drivers and garages manage the downtime effects on the battery, VARTA has released a short video highlighting how car batteries have been impacted in the recent weeks.

The video shows why, even if the battery successfully starts the car after a prolonged period of disuse, internal damage likely exists and so it pays to have a higher awareness of potential battery and electrical consumer failure in the coming months.

VARTA recommends workshops to carry out proactive battery checks with a good quality tester.

The spokesperson added: “Even under regular conditions, research shows that proactive battery testing makes sense; of every 100 batteries proactively checked, 23 per cent need attention and potentially replacement, averting an inconvenient battery failure for the driver.

“With the current extraordinary impacts on car batteries, the team at VARTA are highlighting that it’s now more important than ever for UK garage technicians and fast fit centres check every battery of vehicles entering the workshop.

“By offering a battery check to all customers, and replacing or giving advice on those batteries close to failure, workshops will have provided peace of mind and a reliable service to their customer base.”

For more information on the battery testing and best practice advice for workshops, or to become a member of the VARTA specialist network, email [email protected], connect with VARTA on Facebook or select ‘more details’ below to go to the VARTA website.

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