DVSA issues stern warning to testers over misuse of manual advisories

"Anyone found using offensive, abusive or inflammatory language will be dealt with appropriately", agency warns

DVSA issues stern warning to testers over misuse of manual advisories
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The DVSA has this week issued a notification in the MOT Testing Service with a stern warning to testers over the misuse of manual advisories.

The notification, which was published yesterday (29 August), comes just days after the agency said it had launched an investigation into an insulting advisory on MOT history service which came to light.

The notification read: “We’ve become aware that some testers have been using obscene and offensive language when entering manual advisories into the MOT Testing Service.

“This is not acceptable and will not be tolerated.”

Related: DVSA launches investigation into tester who left insulting MOT advisory

The DVSA has warned that any testers found to be misusing the manual advisory function could be penalised and possibly even removed from the scheme.

The agency also reminds testers that appendix 8.1 of the MOT testing guide explains that they can receive 100 or 500 points for using foul language in manual advisories.

It added: “We are monitoring comments on the MOT Testing Service.

“Anyone found using offensive, abusive or inflammatory language will be dealt with appropriately.”

“Manual advisory is our life line so why abuse it?”

Commenting in the GW forum on the insulting advisory which was removed by the DVSA last week, Andrew MacCredie said: “I hope the tester gets charged for removing the advisory and collects a few points along the way.

“I believe this is a disciplinary offence now to cause harassment and distress to vp’s, however much some deserve it.”

Jon Forster also commented: “This is my whole point about dodgy and unprofessional people doing this job.

“I hope DVSA give him points and a fine.

“The manual advisory is our life line so why abuse it?”

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Home Page Forums DVSA issues stern warning to testers over misuse of manual advisories

This topic contains 1 reply, has 2 voices, and was last updated by  jim walker 2 weeks ago.

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    jim walker

    No excuse for bad language, however, what is inflammatory ?. we recently abandoned a test due to flea’s, certificate read “test abandoned due to flea infestation” the customer was outraged, abusive and violent, threatened us with anything and everything, who protects us ?. the customer insisted her dogs were flea’d regularly, our response was, madam we are testing your car not your dogs, this resulted in total melt down by the lady in question, again I say who protects us against abusive and violent VP’s

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