ZF Services [pro]Tech workshop concept celebrates five years

[pro]Tech offers training courses, tech information and on-site partner support

ZF Services [pro]Tech workshop concept celebrates five years
Courses are continuously updated in line with ZF’s development in driveline, chassis and steering.

ZF Aftermarket has announced 2017 plans for ZF Services [pro]Tech, including: international roll-out; customer portals for the D–A–CH and UK markets and additional technical training modules.

Markus Schmitt, head of workshop concepts at ZF Aftermarket, said: “Training content and increasing digitalisation allow us to provide the highest possible standard of technical knowledge to make workshops even more competitive.

“We’ve achieved a lot in five years and we won’t stop now: our mission is to cater to our customers in the best possible way and prepare them for the automotive future as a reliable partner.”

ZF Services [pro]Tech started in 2012 by providing ten training courses across seven regions and has grown to 60 courses in 27 regions across the D-A-CH market.

Content ranges from assembly, repair and servicing of power steering units and clutches, to the trouble-shooting of 6HP and 8HP automatic transmissions and torque converters; the modules include specifics for passenger cars and commercial vehicles.

A new training course on the AS Tronic 2 transmission will be offered in 2017.

Further modules involve high-voltage systems addressing hybrid and electric vehicle demand, while additional TRW branded system modules will be added in 2018.

International expansion

Neil Fryer, ZF Aftermarket’s senior vice president of IAM, OES, market and products, said: “Wherever you go throughout Germany, there is a ZF expert available with training advice and product and service expertise.

“This time next year, ZF Services [pro]Tech will have expanded into workshops beyond Europe.

“The next five years are expected to be even more productive than the last five.”

ZF Services [pro]Tech provides independent workshops with access to vehicle-specific installation instructions, the WebCat online catalog, a dedicated telephone hotline and advertising materials available upon request.

The Services [pro]Tech plus option includes on-site support and OEM service information, such as recall actions for a number of global vehicle manufacturers; partner subscribers to the ‘basic’ option can book these separately.

Matt Shakespeare, technical sales manager of [pro]Tech in the UK, commented: “We are already experts in driveline and chassis technology, and the integration of TRW means our knowledge now extends to braking and steering too, providing [pro]Tech members with an increased bank of information, for the same price.”

To find out about ZF Aftermarket, follow the ‘more details’ link below.

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