DVSA publishes 2021 to 2022 business plan

Reports sets out plans to up MOT fraud enforcement

DVSA publishes 2021 to 2022 business plan
Image: Bigstock.

The DVSA has said its focus is on the recovery of its services, the reduction of its backlog and on ensuring a sustainable position for its finances in its latest corporate report published this week.

The document, which sets out its plans between April 2021 and March 2022, revealed a five per cent increase from 2020 to 2021 on the number of MOT cases it acts upon, targeting the most serious fraud, dishonesty and negligence cases.

The report also revealed an 80 per cent target for MOT centres satisfies with the service the DVSA provides and an ambition of handling 70 per cent of call within 30 seconds.

Following a Department for Transport heavy vehicle testing review, the DVSA has confirmed it will carry out recommentdations raised.

The review identified six areas for future work, including how testers are scheduled and how easy it is for vehicle operators to book MOTs.

Related: Petition calls for industry support and action plan to correct ongoing effects of last year’s six-month MOT exemption

The DVSA will work with vehicle operators and authorised testing facilities (ATFs) to prioritise where improvements and develop and implement an action plan.

A DVSA spokesperson said: “We need to keep in step with customer expectations, technological innovations, and new ways of working.

“Before the COVID-19 pandemic, we were already facing a period of rapid change. As we emerge from the pandemic, we’ll continue to improve the experience for our customers and help the country build back better – being fairer, safer, stronger and greener than before.”

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Home Page Forums DVSA publishes 2021 to 2022 business plan

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  • #213918 Reply

    The DVSA has said its focus is on the recovery of its services, the reduction of its backlog and on ensuring a sustainable position for its finances i
    [See the full post at: DVSA publishes 2021 to 2022 business plan]

    #213922 Reply
    Meat-Head
    Guest

    “Business plan”. Sounds like the government are just interested in money
    Dont they get enough as it is
    Tax, tax, taxtax, income tax. Then these “fines” (invoices)
    What happens to all this money when h&s fine someone etc!

    #213925 Reply
    bill greg
    Guest

    can we have a business plan on how to be compensated, for the six month exemption which effectively told people mots are not important , the amount of new cars and vans bought in lock down, independents are been forced out of business , carnt sell the mot stations unless upgraded equipment , carnt get enough mots the perfect storm for garages whoose going to be reading garage wire when were all on the dole crazy world

    #213926 Reply
    bill
    Guest

    mot exemption , no help or grants for garages , the vindictive customer report my mot station scheme , new mot equipment upgrades costing thousands and carnt sell unless upgraded , no mot fee increase for years , threats of prison for testers , two attempts and you fail assessment so your off the system , am i the only one thinking goverment test lanes and 5 year mot are coming a van driver make a better living problem problems problems thats all dvsa give us used to be simple and proffitable now its impossible crazy world …..

    #213927 Reply
    Eddie Bamber
    Guest

    Well said Bill.

    #213930 Reply
    Dougal
    Guest

    DVSA are seeking a sustainable financial position.
    MOT Centres are seeking a sustainable financial position.
    The question is are these two aims complimentary or conflicting.

    #213933 Reply
    David
    Guest

    Times are changing for sure. If the government get their way with banning all petrol, diesel and hybrid vehicles in the near future, then maybe nowhere near as many Test Stations will be required!

    #214023 Reply
    Steve
    Guest

    Not enforcement joke 600 fraudulent mots carried out through my mot system lost my license and tester struck off all carried out through a different ip address no punishment to the tester he still working I’ve retired through it who do you think has been really punished 600 bent mots

Viewing 8 posts - 1 through 8 (of 8 total)

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