Electric vehicle manufacturer Tesla has begun rolling out its mobile repair vehicles to assist with customer car faults and maintenance.
The new mobile repair service promises to fix and maintain owners car’s without them having to set foot in a workshop.
Using two specially converted Model S cars – which have been equipped with a range of workshop tools – Tesla technicians will visit customers at pre-arranged times and locations to carry out repairs.
The flexible service can be called out to owners’ homes or places of work.
Mobile servicing fleet
The mobile servicing fleet initially consists of just two bespoke Model S cars but will grow over the coming months to 20 vehicles – ten Model S cars and ten internal combustion engined vans.
These will be available to assist all UK Tesla owners (new and old) with access to the scheme included under Tesla’s standard warranty.
Work which falls outside of a customer’s warranty is done on a cost per job basis, rather than requiring a monthly subscription or annual fee.
Over-the-air diagnostics
Tesla say its “over-the-air diagnostics” used on its vehicles enable it to identify around 90 per cent of issues before a technician even arrives at a customer’s car.
With the ability for owners to unlock their cars remotely, they need not be present when a technician does arrive.
Tesla say drivers will soon be able to schedule service and repair appointments via their car’s infotainment system and there are even plans to allow motorists to record strange noises their car is making and send them to a technician to help streamline fault finding.
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