Volvo first to offer customers mobile valeting service

App-based service works in conjunction with Volvo On Call digital services platform

Volvo first to offer customers mobile valeting service
The new service is initially to be made available to Volvo owners with access to Volvo On Call, located within the M25.

In a European first, Volvo Car UK has come up with a new mobile car wash and valeting service, accessed via the brand’s connected app.

Called Volvo Car Mobile Wash, the service is presented in conjunction with GoWashMyCar.

The package includes a free car health check, covering tyre pressures and tread depth, screenwash top-up, coolant level check and visual report of the bodywork.

Customers can choose where and when their car wash takes place to suit their schedule, and they don’t even have to be present while the job is being done.

Volvo On Call app

Using the Volvo On Call digital services platform, they can unlock their car remotely when informed that the operator has arrived, and then lock it when they have completed the work.

The booking process involves choosing and setting the location, fixing the date and time slot via the app calendar, selecting the level of wash required and any additional services such as a body wax.

Prices start at £22 for a simple exterior wash but Volvo expects the most popular option to be a mini-valet, from £39.

The service is initially available to customers with access to Volvo On Call, within the M25 area.

There are plans to extend its reach to other parts of the UK at a later date.

Mike Johnstone, Volvo Car UK’s marketing strategy director, said: “Working with the expert team at GoWashMyCar, we have designed this new service to be hassle-free for our customers and to provide them the kind of premium-quality valeting their car deserves.”

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