Independent garage equipment specialist, Straightset has received high praise from a number of workshops across the country.
A Straightset spokesperson said: “When it comes to planned maintenance and breakdown support for your workshop equipment, you’ll be looking for someone reliable, competitively prices and knowledgeable.
“Delivering high levels of customer service is just what we do here at Straightset, but maintaining and exceeding these despite the unprecedented challenges we have all faced in the last 18 months, is all the more rewarding. This is testament to our hard-working team members.”
A facilities manager in Stockport said: “I have had the pleasure in working with Straightset for the last five years, they are easy to contact and very helpful on the phone it could be a breakdown/service or just some information required including a well stocked parts department.
“We have a very busy workshop working a three shift basis so I must have a company that I can depend on and great engineers who can work under the extreme pressure to repair or service with minimum disruption and that’s why I have Straightset.”
A District Council spokesperson said: “I just wanted to say how helpful I find all the team and staff with whatever is needed both queries from us to yourselves and vice versa.
“Every correspondence is friendly, efficient and exactly what is needed.
“If something is going to take a bit longer to resolve than hoped I am always made well aware of this in advance and then the matter is always sorted within the given time frame.
“I also feel that immediate items that need bringing to our attention are done so in the quickest of fashion to make sure delays in resolutions are kept to a minimum.”
A health and safety advisor said: “I have been in Truck Service for 38 years and never had a good supplier or even acceptable looking back by comparison.
“When we were introduced, I was sure we would be facing the same issues we always had with delays and lack of response and transparency.
“How wrong I was.
“Now if I ask for a quote I get one, I then get an ETA and it then gets done at the time stated.
“I get an invoice and all relevant paper work in good time. Can’t ask for more operationally.
For further information about Straightset, call 01909 480055 or select ‘more details’ below.
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