DVSA gets major award for MOT digital services

"World-class" services are making a real difference in getting dangerous vehicles off the roads, claims agency

DVSA gets major award for MOT digital services
Drivers who sign up to the free service ‘Get MOT Reminders’ will receive the first email or text message four weeks before the MOT is due and a second one two weeks before, if their MOT still hasn’t been taken. Image: Bigstock.

The DVSA last night (8 November) won the Digital category of the prestigious Civil Service Awards 2018 for its suite of MOT digital services.

Alex Fiddes, programme delivery executive at the DVSA, said: “I’m so proud we’ve won such a prestigious award.

“We’ve been developing ‘Get MOT reminders’ since November 2017 and have recently had our 1.3 millionth sign up.

“Our MOT history service has also been very successful with the added advantage of being able to check for recalls on a vehicle.

“Now we’ve extended the service to include buses, lorries and smaller commercial vehicles so we can make sure that all drivers keep safe on Britain’s roads.”

MOT reminders

So far more than 1.3 million vehicles have been signed up to ‘Get MOT reminders’ and more than 108.9 million MOT history checks have been carried out via the ‘Check MOT History’ service.

Stats also show that 3.8 million people have used the service to check if a vehicle or part has had a safety recall issued.

The services were launched as a key part of an MOT transformation project, which the agency says aims to make a “real difference in getting dangerous vehicles off the roads”.


The project is part of the #SmarterGov campaign which has been launched to drive innovation, savings and public service improvement across DVSA and the wider public sector.

In 2016 many independent garages were left in shock after the DVSA accepted an award for “successfully” switching test stations over to the new MOT testing service.

Do believe the latest DVSA award is deserving or do you feel test stations are being left to pick up the government’s cost-saving strategy? Share your comments below.

Home Page Forums DVSA gets major award for MOT digital services

This topic contains 11 replies, has 2 voices, and was last updated by  Andrew MacCredie 6 months, 1 week ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
  • #166925 Reply


    That’s a joke right?

    #166926 Reply

    David Aitken


    #166927 Reply

    mark mitchell

    this is a joke there system goes down more times than a premier footballer

    #166928 Reply


    I bet they didn’t blush when they accepted it either.

    #166929 Reply


    I’m Surprised they managed to open the email that told them they had won.

    #166930 Reply


    Any awards the DVSA / MOT service receive should mention the hard working testing stations who bear the cost of implementing their endless changes. The selling price is then open to market forces and the maximum fee has been frozen for many years… Can you imagine some post offices discounting road fund licence? It’s a joke!

    #166932 Reply


    I would imagine that a lot of the traffic on the MOT history and recall sites comes from repairers.
    We check every vehicle which comes in even if it is not for an MOT, we also check them on the RFL site.
    If you are carrying out any work you need to know if it is legal to carry out a road test.

    #166933 Reply


    Really ,really

    #166934 Reply


    I always smile to myself when I read the vsi and there is a box to priase them for putting back what was there before and was only missing because they removed it

    #166935 Reply

    Peter Miles

    Having recently had to buy a new gas/smoke tester (£5,500!) to meet the new requirements, having now to pay for my training instead of getting the old, and invaluable, refresher courses we used to have and seeing my overheads and calibration costs just go up every year but then be told that I STILL can’t increase my test charge if this is a joke then I don’t think it’s a very good one!

    #167220 Reply

    Andrew MacCredie

    I have been on the VTS Council for many years and seen all the work that has gone into building this system I applaud the fact that it has been developed “in-house” so to speak without passing it out to foreign companies to make money from.

    Much of the development work has been and still is trialed by VTS council members and I feel that we have been instrumental in DVSA obtaining this award.

    Well done to them and us.

Viewing 11 posts - 1 through 11 (of 11 total)


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