Garage owner develops successful workshop management system

Inspiration for TechMan came from the challenges Terry Dorney experienced growing his own garage

Garage owner develops successful workshop management system
TechMan celebrates its first year of trading.

TechMan, the workshop management system developed by garage owner Terry Dorney and his team, is celebrating a year’s trading.

Terry’s experience growing his own Northampton-based garage from a single technician to nine technicians and 13 ramps in just five years.

In Town Automotive, one of the area’s largest independent garages, started out specialised in fitting exhaust parts but today undertakes a full range of MOTs, service, repairs and diagnostics as a Bosch Car Service Centre.

“We started working on our own garage management system when we couldn’t find one that was flexible enough to fit the way we work,” said Terry Dorney, managing director.

“When we opened the garage the first challenge was finding customers, after that it was building the right team but you do reach a point where you need better systems to maximise your opportunities.”

In Town Automotive currently runs exactly the same TechMan software platform that it supplies to other garages.

Terry believes a good management system should boost productivity ‘from month one’.

“A management system should fit to your business and be paying for itself right away,” said Terry.

“TechMan can quickly manage customer communications or measure technician efficiency so you start to build up the financial benefits immediately.”

TechMan say most garage customers to this point have come from word-of-mouth introduction and referrals.

There are a range of packages to suit the full spectrum of garage requirements

To find out more about how TechMan can help your business, follow the ‘more details’ link below.

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