Staffordshire garage wins customer service award

Car Friend honoured at National Entrepreneur Awards ceremony in Birmingham

Staffordshire garage wins customer service award

A garage in Norton Canes has been recognised for its exceptional customer service at the tenth annual National Entrepreneur Awards.

TTR Garage Services – also known as Car Friend – collected the award for Best Customer Service in front of a packed audience of fellow entrepreneurs at The International Convention Centre (ICC) in Birmingham.

The event is the highlight of the annual ‘getting and keeping customers’ convention, run by the Entrepreneurs Circle, which attracts over 1,000 visitors every year, along with hundreds of exhibitors, all dedicated to helping ambitious business owners.

Gemma Friend, director and office manager at Car Friend, said: “It was an absolute honour and we were overwhelmed to be nominated.

”A huge congratulations to the other finalists in all the categories. As a company in a notoriously difficult sector, it has always been part of our core values to ensure our customers get the respect, information and service they deserve.

”I couldn’t have won this award on my own; I have a fantastic team who support everything we stand for along with some amazingly loyal customers who took the time to leave us such fantastic reviews.”

Car Friend’s triumph came alongside recognition for the entrepreneurs in seven other categories: Entrepreneur of The Year, Best Marketing Campaign, Best Family Business, Most impressive Growth, Best Business Enabler, Most Inspiring Business Person and Implementer of the Year.

Nigel Botterill, founder of Entrepreneurs Circle, added: “As entrepreneurs, we’re always focused on ‘what’s next?’”

“We’re notoriously bad at recognising and celebrating what we’ve achieved and how far we’ve come, and I’m delighted for TTR Garage Services/Car Friend, and all of the winners and finalists here with us tonight.

“The great work they do often goes unnoticed, which is why, ten years ago, we crated the National Entrepreneur Awards.

”We’re on a mission to recognise and reward business owners and businesses like Car Friend. We want to shine a spotlight on the amazing things entrepreneurs all over the UK are doing to build their businesses, put something back into their local communities and give the country’s economy a much needed shot in the arm.”

Click here to visit the Car Friend website.

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