TecAlliance repair and maintenance information gets high praise

Independent garage and motor factor have their say on TecAlliance RMI portal

TecAlliance repair and maintenance information gets high praise
James Trotter, sales manager and workshop co-ordinator at Pistons and Components.

To remain competitive and able to react to the challenges presented by the broad range of vehicles, Shaun Greasley, commercial director of TecAlliance UK & Ireland has said independent workshops need access to reliable and accurate technical data.

He adds: “Repair and maintenance information (RMI) portal provides data under several general themes, including: maintenance information, repair instructions, circuit diagrams, diagnostics and error codes, test and adjustment values, wheel and tyre information, filling levels and specifications, as well as labour time estimates.

“In addition, users can specify the recall and service update option, another unique feature that allows them access to all vehicle manufacturer notified recall information and vehicle specific service schedule updates and work additions.

“The site also has some really useful navigation features such as VRM and VIN vehicle identification, the ability to use vehicle graphics to aid search selection and an option to include the necessary repair parts for a particular service/repair action.”

User feedback

West Sussex-based GCS Engineering is an independent garage, co-owned by Tim Chandler and Jez Parsons.

The company specialises in German marques and has been a RMI user since 2008.

Tim said: “It enables us to speed things up. You can look up technical information, you can look up parts – it’s just really useful.

“I would recommend it to any garage.

“You put a part number in and it comes up with umpteen suppliers that gives you more choice.

“We fit a lot of OE stuff, but sometimes if you’re buying a radiator that’s £400, there’s also a radiator from HELLA that’s £180.

“So you can offer the customer both choices and it can mean the difference between getting the job and losing it.

Glasgow-based factor and garage, Pistons and Components recently switched to RMI from another provider.

Sales manager and workshop co-ordinator, James Trotter said: “If you are looking at an ignition coil it will tell you the part number for that ignition coil, give you the repair time, and it’s got a drop down menu that allows you to ‘add part’ and you just click it and up comes all the relevant parts that you require – which is quite clever.

“No other system that I’ve tried offers that.”

For more information about TecAlliance contact Shaun Greasley on 01829 752888 or email [email protected].

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