Mobile mechanics reclaim main dealer work with Hella

London business uses macsRemote to offer on-site diagnostics for any car, rivalling dealerships

Mobile mechanics reclaim main dealer work with Hella

A London-based mobile car servicing business is experiencing rapid growth thanks to a new remote diagnostic service. Universal Calibration & Geo uses Hella Gutmann’s macsRemote to provide on-site programming and ADAS calibration to workshops across London and beyond. This allows them to live up to their motto of “we can do any car,” a claim typically difficult to justify for independent garages.

“macsRemote gives us the capability to program and calibrate software on any vehicle,” said Nabil Ahmad, Universal Calibration & Geo Director. “Without it, we’d need to invest tens of thousands of pounds in getting the original equipment (OE) tools, and then there’s the admin hassle to manage all of the individual portals.”

The key to macsRemote is its access to diagnostic tools from around 70 different car manufacturers. This allows Hella Gutmann’s remote experts to assist independent garages struggling with a lack of data, access permissions, or vehicles too new for their existing equipment.

“So many of the garages we get out to were previously sending these vehicles back to the main dealer,” said Nabil. “With macsRemote, we’re able to plug-in and access the vehicle within ten minutes, even if it’s factory-fresh. It allows us to code, programme and calibrate any vehicle component.”

The process is simple: technicians connect the macsRemote device to the car and create a job via an online portal. Hella Gutmann’s experts then remotely access the car’s systems and use manufacturer-approved tools to complete the tasks. Plus, with a pay-as-you-go system, there are no ongoing fees.

For ADAS calibration, Universal Calibration & Geo’s vans are equipped with Hella Gutmann’s CSC-Tool Mobile kit. This space-saving option features a collapsible frame and folding targets, ideal for mobile technicians and workshops with limited space.

“Nabil’s experience underscores the value of macsRemote as a transformative diagnostic tool,” said Julian Goulding, Head of Sales at Hella Gutmann. “For us, it’s about simplifying the diagnostic process and giving independent businesses, like Nabil’s, the tools to rival the franchised dealer networks.”

Garages can learn more about macsRemote Services by clicking here.

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