The Original Equipment Suppliers Aftermarket Association (OESAA) is promising that its stand at Automechanika Birmingham, which takes place at the NEC on June 7-9, will demonstrate the benefits of OE components to a garage’s reputation and profit-margin.
Industry expert, Andy Savva, will be educating attendees during a course of live presentations which will explain that the use of OE parts demonstrates dedication to customer satisfaction and safety.
Having been involved in the automotive industry for 30 years, Andy has owned and managed successful garages since 1994.
He founded Brunswick Garage back in 2010 and in just 18-months the Brunswick Garage reached the final five in The National Independent Garage of the Year Award, organised by Motor Trader Magazine.
Andy said: “In most instances, negative practices are the result of over-stretched technicians-turned-owners who lack the time to finesse their customer service practices.
“As a result, the quality of the work undertaken and the reputation of their business can be compromised.”
The interactive presentation will be followed by a Q&A session, and will help to raise awareness of the benefits of OE components and the pitfalls of ‘matching quality’ alternatives, including hidden costs from breakages, lost labour time and increased reputational risk.
OESAA chairman, Nigel Morgan said: “Having Andy Savva on the OESAA stand this year should prove to be a real talking point.
“His passion and enthusiasm for improving industry standards are infectious, and his real-world experience of using OE products wherever possible to help ensure that his business is successful gives even greater weight to the OESAA message.”
For further information on OESAA and all forthcoming exhibitions, click ‘more details’ below.
