IVS 360, from Opus IVS, offers diagnostics and live repair guidance support services to help workshop technicians fix complex vehicles safely and fast. This case study explains how it was used to diagnose a problem on a 2004 Ford Focus and a 2010 BMW.
All Opus IVS mechanical repair solutions come with live repair guidance from IVS 360 OEM brand-specific master technicians. Using the DrivePro’s diagnostic software and extensive product knowledge, the IVS 360 team identifies the cause and steps needed to fix vehicle faults.
“Customers can quickly and easily request support from the IVS 360 team directly from their DrivePro device or FixPro” says Karl Booth, head of sales at Opus IVS.
Loss of power in a 2004 Ford Focus
Andy Lonsdalelan of Ian Studley Cars, which uses IVS 360 in its workshop, said: “I called the IVS 360 team because my 2004 Ford Focus was losing power intermittently.
“I spoke to Arber, an IVS 360 Master Technician. Arber explained the fault code I was seeing and advised on checks required for the wiring connection. He also advised on having the instrument cluster tested.
“As per his instruction, we tested the instrument cluster and found it to be faulty. It worked perfectly after a repair. IVS 360 always saves me a huge amount of repair time. Having such a support asset that my entire workshop can tap into is a game changer.”
Karl Booth added: “Many of of customers like Andy use IVS 360 to revolutionise how they repair vehicles. Having an army of behind the scenes brand-specific master technicians to tap into at a touch of a button really is a game changer.
Oil pressure and engine warning lights in 2010 BMW
“A recent IVS 360 case involved a BMW E6x, 2010 model year, which displayed engine oil pressure and engine warning lights on the instrument panel cluster. The vehicle was also reported to have a noisy engine when running.
“It’s problems like these that our customers pick up the phone and call us for,” said Karl. “In this specific case, the IVS 360 team supported the customer with the following advice”.
• E6x (2002-2017)
• E8x (2002-2017)
• E9x (2005-2017)
Also affects N43 petrol engines
Issue: Engine oil pressure warning light on, engine warning light on and noisy engine.
- Oil pressure warning light on
- Engine warning light on
- Noisy engine
Fault code presented: 30C1 – Engine oil pressure control when engine static DME – ENGINE ECU
Karl Booth said: “Once our customer called and explained the symptoms and fault codes they were seeing, Simon Tyrrell, BMW Master Technician, delivered the following repair guidance.”
Check and correct the engine oil level.
Carry out a quick test using your Opus IVS diagnostic tool.
Check the oil filter
If the fault code 30C1 is stored and present please check and make sure the oil filter has not twisted and broken up inside the oil filter housing. If it has you will need to replace it and re-test.
Oil filter OK or fault still present?
If the oil filter is ok or the fault is still present after replacement you will need to check the oil pressure. You can do this with the DrivePrp in DME >> Diagnosis requests >> Motor operating values >> Oil pressure. Make sure the engine is at the correct operating temperature.
The oil pressure should be a minimum of 1.5 bar at idle, at operating temperature and 2.2-3.0 bar during controlled pressure at operating temperature.
It is advised to check the oil pressure with an external pressure gauge. This is done by using the special tools that BMW provide to carry this task out (11 9 240, 13 3 061, 13 3 063).
This will give you the live readings for the oil pressure so you can compare to the sensor reading to eliminate a faulty sensor.
“I was there throughout the repair step process,” explains Simon. “Once my customer ran the checks we easily pinpointed the issue and I was able to deliver further advice on faulty sensor replacements.”
Opus IVS recently revealed its latest product, FixPro. This diagnostic tool aims to transform the way vehicle repairs are conducted, saving both time and money for mechanics and automotive technicians.
“FixPro is a game-changer for the automotive industry,” said Karl Booth, head of sales at Opus IVS.
“Our team has worked tirelessly to develop a product that simplifies the repairing process for technicians while ensuring accurate and reliable results. With FixPro, we are empowering automotive professionals to confidently resolve complex issues, ultimately improving the overall customer experience.
“The device itself comes with more options to suit all types of independent workshops, including the ability to select a single-brand at an affordable price for those workshops specialising in specific brands.”
Click here for more information on Opus IVS diagnostic solutions and IVS 360.