EV drivers at risk from unqualified recovery agents with ‘a truck and tow hook’, operator warns

BSI Safe Working of Vehicle Breakdown Management System Specification qualification key for EV recovery

EV drivers at risk from unqualified recovery agents with ‘a truck and tow hook’, operator warns

Breakdown provider Start Rescue has warned motorists running modern EVs on the dangers of “unskilled recovery agents”.

With many modern vehicles having detailed recovery procedures, specialist and up-to-date knowledge is essential and particularly with modern EVs and hybrids.

Failure to recover these vehicles correctly can result in costly damage to the crucial motors, transmissions and expensive electrical components.

Start Rescue says drivers of conventionally powered vehicles could find themselves shelling out £250 or more from inflated call-out charges and extra, unforeseen costs from freelancers, but for EV and plug-in hybrid owners who fall victim to unskilled traders it could mean thousands in unnecessary repair bills.

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And if the vehicle is damaged during recovery there is the added worry as to whether the operator has the appropriate insurance cover; potentially leaving the driver footing the entire repair bill.

Start Rescue managing director Lee Puffett said: “When you need help, you should ideally obtain assistance from a company which has a good reputation in your community or holds an industry recognised standard, such as PAS 43.

“If they are PAS 43 registered, you can be very confident they have the necessary skills and technical training to recover your particular vehicle, whether it’s a car, van, motorcycle or a bus.

“Companies operating without a recognised recovery industry standard or lacking the experience of working with varying vehicle types, frequently don’t have the skills to recover a petrol or diesel vehicle correctly.

“So, if you have an EV or hybrid the risks of hugely expensive damage to these vehicles – which require a specific set of skills – are potentially higher.”

Without appropriate roadside rescue knowledge, Start Rescue warns ‘have-a-go’ operators are also potentially putting themselves and drivers at risk of injury, due to a lack of knowledge in appropriately recovering the vehicle or correctly managing the scene.

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