Tenneco, a global supplier of original equipment and replacement emissions control and suspension technologies, is offering an array of new services and tools through its ‘B-Connected’ initiative.
Monroe Walker Techline provides professional installers with on-the-spot answers to diagnosis questions related to the exhaust and/or suspension systems and installation issues with any Monroe or Walker product.
Senior marketing manager at Tenneco Europe Aftermarket, Olivier Schyns said: “The B-Connected program integrates these capabilities into a single platform that enables industry professionals and consumers to connect with our expertise on a 24/7 basis.”
Professionals are able to contact the Monroe Walker Techline by phone or online, via live chat.
Installers use a webcam to show where the problem is, and through the use of augmented reality, the Techline experts can guide the installers step by step through the solution.
The Techline personnel can serve customers who speak English, German or Italian, Monday through Friday from 9.00am-5.00pm.
Access to the Monroe Walker Techline is free for professional installers that register, click ‘More Details’ below to find out more.