Average motorist travels six miles for servicing and repairs

WhoCanFixMyCar.com reveal how far drivers are prepared to travel to a garage

Average motorist travels six miles for servicing and repairs
Vehicle owners travel up to 30 per cent further for specialist or costly work.

Examining a database of over 10,000 monthly users and around 7,000 registered garages, WhoCanFixMyCar.com has lifted the lid on an age-old question.

While the most commonly-travelled distance to a garage is two to three miles, the overall UK average is 5.7 miles.

City dwellers tend to travel the shortest distances with rural drivers 65 per cent more likely to drive more than five miles for vehicle servicing and repairs.

The data shows that 46 per cent of WhoCanFixMyCar users travel more than four miles and 15 per cent travel over ten miles.

In it’s report, WhoCanFixMyCar.com stated: “The implications are obvious: a garage’s pool of customers is much larger than the business may have previously imagined.

“The learning for garages: if you have something special to offer, you should find ways to spread the word beyond your immediate neighbourhood.”

Vehicle owners are prepared to travel furthest for specialist and more expensive work, such as clutch and gearbox repairs.

For ‘commoditised’ maintenance, such as new tyres and tracking, owners prefer to remain local.


“Here at WhoCanFixMyCar.com, we’ve always maintained that review quality and quantity is the number one differentiator that sets our top-performing garages apart from the rest.”

Data shows that drivers travel over 50 per cent further to go to a garage with good reviews.

Garages with flawless ratings see their customers travel over six miles on average, compared to less than four miles for garages with a lower score or no reviews.

The report concluded: “There’s often a preconception within the industry that drivers aren’t prepared to travel more than a few streets for their service or repair work, and that it’s simply not worth looking for customers outside your immediate neighbourhood.

“Our data conclusively proves that this is not the case.”

For more information about WhoCanFixMyCar.com and to find out why almost 7,000 garages receive local area job alerts every day, follow the ‘More Details’ link below.

Take part in our poll to the right of this article and let us know if you encourage online reviews for your business.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

The reCAPTCHA verification period has expired. Please reload the page.

Have your say!

0 0

Lost Password

Please enter your username or email address. You will receive a link to create a new password via email.