MOT comp 2, a new online system to record MOT tests, has now been installed nationwide with over 3 million tests undertaken using the new service so far.
It comes after garages suffered widespread disruption, with some claiming that the new system is ‘unfit for purpose‘.
Neil Barlow, the DVSA’s Service Manager, said: “There have been a few issues, but the service has now been stabilised and we are pleased to see that around 150,000 MOT certificates are being issued every working day which means the service is operating up to the levels seen in the old MOT comp system.
“I would like to thank garages for their patience during the transition phase.
“This is now complete, and although we still have workarounds in place for some temporary issues, I am confident that testers will already be seeing the benefits of a more modern, flexible service.
“We will continue to develop the system based on the feedback we get from garages.
“For example, we will shortly be updating the process for issuing certificates, to allow garages to email certificates and download copies for their own records. We will also be streamlining the process for carrying out retests.”
Latest Comp 2 workarounds from DVSA
1. The existing retest process has changed within the MOT testing service.
To carry out a retest, you’ll now need to carry out a vehicle search via the ‘Start MOT test’ button and the service will recognise if your vehicle qualifies for a retest. You’ll then need to confirm if you want to retest your chosen vehicle.
This means the old ‘retest’ link, which used to be under the ‘Start MOT test’ button, has been removed.
All the existing retest rules still apply.
2. An online workaround is now available where a garage or a vehicle owner can submit the vehicle owner’s contact and vehicle details to the MOT Modernisation Project and we’ll then issue a duplicate certificate to the vehicle owner either via email or through the post.
The garage or the customer can fill in the relevant details, they just need to go to the link on the GOV.UK website.
Let us know how badly the problems affected your business in the comments below, has the system settled down as suggested by the DVSA?