DVSA upgrades Zafira fire fix to official safety recall

Drivers are being told that 'improper repairs' are to blame

DVSA upgrades Zafira fire fix to official safety recall
After reports of some Vauxhall Zafira B cars bursting into flames across the UK, Vauxhall has written to 234,938 affected owners.

The fix to prevent fires on some Vauxhall Zafira B cars has been officially reclassified from a ‘voluntary recall’ to a ‘safety recall’ by the DVSA.

The agency said that the cause of a small number of fires is due to the “improper repair of the thermal fuse of the resistor in the heating and ventilation system, undertaken outside of Vauxhall’s authorised service and maintenance processes and schedule”.

Paul Satoor, DVSA’s Chief Executive, said: “We are working closely with Vauxhall to ensure that owners are contacted swiftly and replacement parts fitted as soon as possible.

“We will continue to monitor progress with the recall and keep this issue under review.”

Vauxhall has so far fixed 45,000 vehicles and plans to have all affected cars fixed within the next few weeks.

Rory Harvey, Chairman of Vauxhall Motors said: “We recognise that owners may have vehicles which have been improperly repaired without their knowledge or before they bought the vehicle.

“Safety is our priority and we have been working tirelessly in the past weeks to find the root cause and contact owners to explain the situation and our actions.

“The DVSA’s acknowledgement of the root cause is an important milestone but the important thing now is to ensure that all Zafira B owners bring their vehicles in for inspection and rework.”

8 Comments

  1. This is a blatant lie, I had my vehicle repaired using genuine Vauxhall parts at an extremely reputable garage using Vauxhall procedures and I still had a burning problem. When will Vauxhall admit that the design of the pollen filter etc is at fault and stop the slander of other garages???

    Reply
  2. This is a blatant lie, I had my vehicle repaired using genuine Vauxhall parts at an extremely reputable garage using Vauxhall procedures and I still had a burning problem. When will Vauxhall admit that the design of the pollen filter etc is at fault and stop the slander of other garages???

    Reply
  3. How do you know it’s the pollen filter Roxanne?

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  4. How do you know it’s the pollen filter Roxanne?

    Reply
  5. so what your saying is that all the Vauxhall genuine parts are faulty or the parts non genuine are faulty they would be the ones sold to the trade of “OE” standard then ???, I cant tell you how many pollen filters i’ve changed over the years, after vehicles have come out of their service contract with the main dealer only to find the pollen filters look like a good forest fire waiting to happen, the main dealers never change them, all to do with bonuses I would suspect but suddenly they pipe up and blame the independants

    Reply
  6. so what your saying is that all the Vauxhall genuine parts are faulty or the parts non genuine are faulty they would be the ones sold to the trade of “OE” standard then ???, I cant tell you how many pollen filters i’ve changed over the years, after vehicles have come out of their service contract with the main dealer only to find the pollen filters look like a good forest fire waiting to happen, the main dealers never change them, all to do with bonuses I would suspect but suddenly they pipe up and blame the independants

    Reply
  7. The pollen filter on a Zafira B is not the easiest to replace. They are also out of sight, out of mind. Therefore they are all too often not replaced during routine servicing. As mentioned in a previous comment; I suspected the bonus carrot is not large enough.Now PAY ATTENTION VAUXHALL, the following is not rocket sience: The fan speed increment resistor sits in the air flow to keep it cool. The air flow gets reduced as the pollen filter clogs. The reduced air flow causes extra load on the motor thus causing extra heat at the resistor which is no longer being cooled efficiently because the air flow is restricted. Add to this barely addequate wiring(as anyone who has replaced one of these resistors will testify) along with failure to replace the pollen filter when servicing and you get a fire. The cure: Regular filter replacement and for good measure smack the legs of the numpty who designed the air box.

    Reply
  8. The pollen filter on a Zafira B is not the easiest to replace. They are also out of sight, out of mind. Therefore they are all too often not replaced during routine servicing. As mentioned in a previous comment; I suspected the bonus carrot is not large enough.Now PAY ATTENTION VAUXHALL, the following is not rocket sience: The fan speed increment resistor sits in the air flow to keep it cool. The air flow gets reduced as the pollen filter clogs. The reduced air flow causes extra load on the motor thus causing extra heat at the resistor which is no longer being cooled efficiently because the air flow is restricted. Add to this barely addequate wiring(as anyone who has replaced one of these resistors will testify) along with failure to replace the pollen filter when servicing and you get a fire. The cure: Regular filter replacement and for good measure smack the legs of the numpty who designed the air box.

    Reply

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