Independent garage networks celebrate ‘bumper year’ of success

AutoCare and Approved Garages leads the market with customer satisfaction scores

Independent garage networks celebrate ‘bumper year’ of success
AutoCare member, Crescent Motoring Services.

Parent company, GROUPAUTO has announced that more than 200 garages joined the Approved Garages network in 2015, taking the total size of the network to 664 independent businesses, while the AutoCare network boasts 454 strong after adding 84 new garage members in 2015.

Maria McCullough, network manager for both AutoCare and Approved Garages, said: “We’re very pleased because it means that more and more of the very best independent garages are concluding that being part of our networks makes real business sense, in terms of our marketing clout, the name recognition generated by the AutoCare and Approved Garages brands, and because of the industry leading training members have access to.

“For customers, the good news is that this recruitment success means they’re never far from a fully accredited, Motor Codes-approved independent local garage, whether it’s an AutoCare or Approved Garages member.”

The networks have enjoyed a corresponding increase in customer reviews, which have leapt by 37 per cent in 2015, with a market leading customer satisfaction score of 99 per cent awarded through Motor Codes.

Four AutoCare garages were named regional winners for 2015 and the most trusted garages in their area, with one, Crescent Motoring of Burton on Trent, named national champion for the second year in a row.

The AutoCare regional winners, taking over a third of the prizes on offer, were AJ Automedics, Durham (North East), Whitecroft Garage, Bolton (North West) and Broad Street Motors, Pontypool (Wales).

To find out more about Approved Garages, select ‘more details’ below.

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