The DVSA is to phase out its MOT security cards in favour of an app from early next year, it has announced.
The new app will generate a six-digit code which will allows access to the MOT testing service with a single authentication a day.
A DVSA spokesperson said: “We’re making these changes to improve MTS security and your experience of using the system.
“We’ve also looked at how many cards are being lost or damaged each month and the impact on garages when you have to wait for replacements to arrive.
“Existing users will still be able to sign in via email or by using a security card, if the card is still working.
“But we will start to phase out new and replacement cards when the app comes in.”
Automotive consultancy, Fourmative has welcomed the “long-anticipated update”.
A Fourmative spokesperson said: “Fourmative receive calls every week about lost or damaged security cards.
“This presents significant issue for testers, even with the use of questions to access MOT system, add to this the frustration of entering a new code every time they access the system if it has timed-out.”
MOT security cards were rolled out in 2016 to replace a PIN system.
Many testers raised early concerns about the cards with predictions of card failure and loss.
At the time, GW reader, Andrew Jones commented: “I can guarantee when these fail, which they will, we will again be left on our own with DVSA staff not even able to answer the phone or respond to any technical questions.”
Further details about the new app are expected to be announced in the coming weeks.
For further information about Fourmative, select ‘more details’ below.